Contact Us

Member Care Team

Phone: 866.806.9306
Email: villagecustomercare@villagebank.com
Current Hours: Monday – Thursday: 8:30 am – 5:00 pm; Friday: 8:30 am – 6:00 pm, Saturday: 9:00 am – 12:00 pm

General Contact Information

Main Number: 804.897.3900
Fax: 804.897.9043
Village Bank, A Division of TowneBank
P.O. Box 330
Midlothian, Virginia 23113

Village Express Telephone Banking

Telephone Account Access 24 hours a day, 7 days a week.
Toll Free: 877.791.2513

Lost or Stolen Debit Cards

If your Debit Card has been lost or stolen, call the Customer Care Team at 866.806.9306 during regular business hours, or 800.472.3272 after banking hours.

Credit Card Member Service Numbers

US: 855.256.9149
International: 301.287.9907

Visit a Branch

Head to our Locations & Hours page to find a branch near you.