Contact Us
Schedule an Appointment
Customer Care Team
Phone: 866.806.9306
Email: villagecustomercare@villagebank.com
Current Hours: Monday – Thursday: 9:00 am – 5:00 pm; Friday: 9:00 am – 6:00 pm, Saturday: 9:00 am – 12:00 pm
General Contact Information
Main Number: 804.897.3900
Fax: 804.897.9043
Village Bank
P.O. Box 330
Midlothian, Virginia 23113
Village Express Telephone Banking
Telephone Account Access 24 hours a day, 7 days a week.
Local: 804.897.4300
Toll Free: 877.791.2513
Lost or Stolen Debit Cards
If your Debit Card has been lost or stolen, call the Customer Care Team at 866.806.9306 during regular business hours, or 800.472.3272 after banking hours.
Village Bank Credit Card Customer Service Numbers
US: 855.256.9149
International: 301.287.9907
Village Bank Mortgage Corporation
Phone: 804.330.9800
Village Bank Mortgage
15871 City View Drive, Suite 300
Midlothian, Virginia 23113
Loan Payments by Mail
PO Box 330, Midlothian, Virginia 23113
Send Us a Message
While we try to be as responsive as possible, please note that this form is provided for general correspondence and submissions are not monitored 24-7. If you have an urgent question regarding your account, please refer to the appropriate number above. All solicitations sent using this contact form will be ignored.
Please keep in mind that communications via email over the internet are not secure. DO NOT include any personal identifying information such as your birth date, SSN, or account numbers in any email sent using this form.